F.A.Q.
In this tutorial we will try to provide answers to most common questions we are asked.
Compatibility
Our videocorse have been tested and found compatible with the following software and cyclo trainers:
Software:
Compatible Software:
My E-Training*
Realtour
Realpower
Realaxiom
Elite Real
Virtual Trainer
Fortius Software
Tacx Trainer Software 1
Tacx Trainer Software 2
Tacx Trainer Software 3
Tacx Trainer Software 4
Tacx Video Player
Kettler KWT
Ergoplanet (including GPS data)
* for the app. Elite My E-Training, contact us before buying videos, in order to set up your system
Equipment
To achieve accuracy, the equipment used to produce the video races is very expensive and sophisticated.The use of barometric altimeters and the data comparation given from multiple GPS receivers, allows us to obtain highly accurate elevation profiles. We have written a challenging software to synchronize data with video telemetry path. It also always requires a manual laborious step by step correction to get a race that follows the contours of the road.
Choose the video races to order
If you want to choose a videorace, visit our e-commerce (www.bikelabshop.it). Clicking on the video name, you will see a page with the details of the race.
Payment
The order can be paid through PayPal (auto redirect after the order submission). Other method accepted is the wire transfer.
Delivery
If you choose the downloadable version, you will receive the links to download it in 24 hours by e-mail. The disc versions will be returned by regular mail, burn to DVD or Blu Ray disc. Free shipping is available to UE Contries.
For shipments to extra UE Countries, the additional cost is 5 Euros.
We avoids the application of labels on the DVD because there were errors reported in the subsequent copy.
When a order has been shipped you will receive a confirmation e-mail.
Will be provided a single file command for each race, specific to your trainer / software.
The command file of the race consists of one or more files that, after being loaded on the computer, allow the synchronization of the movie with the data of the path (distance, slope, .....).
Typical command files are:
*.rxvp for Elite systems.
*.rlv, *.pgmf for Tacx systems using the Tacx Fortius software
*.tts for Tacx systems using the Tacx Trainer Software
*.epm, *.epp for Daum systems using the Ergoplanet Software